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Sony moves to explain PS5's new voice chat recording and moderation in more detail


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Following some surprise and confusion earlier this week surrounding a message in PS4's latest system update notifying users that "voice chats may be recorded and sent to us by other users" - a statement that spawned more than a couple of memes - Sony has offered further clarification on just how, exactly, PS5's new voice chat reporting works.

In a new post on the PlayStation blog, global consumer experience division head Catherine Jensen began by apologising for the confusing way the new feature had been presented. "PlayStation gamers learned about this new function in an unexpected way following the recent PS4 8.00 system update," she explained, "We didn't clearly communicate this feature or explain why we were introducing it, and we apologise for that."

Expanding on Sony's own update from earlier in the way, Jensen explained that PlayStation 5 will include a new online security feature that enables a play to submit a 20 second audio clip from a current voice chat to submit for moderation in instances of problematic behaviour from other players.

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